Quintana Roo, August 21, 2023. – At The Fives Hotels & Residences, we are proud to announce an exciting start to redefine luxury and exclusivity in the hotel industry by presenting the re-categorization of our rooms, introducing the EPIC Collection category in its prestigious properties: The Fives Beach Hotel & Residences, The Fives Oceanfront Hotel & Residences, and The Fives Downtown Hotel & Residences. This milestone represents the pinnacle of hospitality, comfort, and exceptionality, offering travelers a unique opportunity to immerse themselves in a world where service reaches new heights.

The EPIC Collection category is not just a category of rooms; it is poetry in design and service, a chapter in the story of a life where desires and expectations come to life in every corner of its surroundings. Meticulously conceived to captivate the senses and uplift the spirit, each suite is a sanctuary of splendor and serenity.

This evolution is a testament to The Fives Hotels & Residences' unwavering commitment to exceeding the expectations of the most discerning travelers. Each EPIC suite has been meticulously designed to offer a spacious and elegant space perfect for sharing with family, friends, and loved ones, incorporating exquisite details and personalized services that transform every moment into an unforgettable memory.

About the EPIC Collection Category

The EPIC Collection Category is designed for travelers who seek the best of the best and want to immerse themselves in an oasis of unparalleled luxury and service. Every aspect of these suites has been carefully curated to elevate the guest experience to new heights of comfort and sophistication. From the expansive spaces to the most meticulous details, it is a statement of exceptionality and exclusivity. At The Fives Hotels & Residences, we believe in the magic of creating memories that last, in providing the tools to create stories for everyone, and in offering our guests not only a place to rest but a portal to a world where comfort is a way of life. Therefore, the EPIC Collection category becomes the manifestation of this belief, a chapter in a story of hospitality in a magical world where every visitor is the protagonist, reaffirming our commitment to providing unforgettable experiences.

*EPIC Collection category exclusive benefits include: Epic Lobby Check-In, VIP Ambassador Service, Unlimited Restaurant Reservations, Welcome Letter, Welcome Cocktail, Premium Bath Amenities, Pillow Menu, Premium Mini Bar, Sparkling Wine & Chocolate Strawberries, Aromatherapy, Bathrobes & Slippers, Hydrotherapy Access (30 min. per day), Shuttle to Playa del Carmen, Shuttle to Puerto Morelos, 10% discount on wines, 10% discount on Signature Tours, 20% discount on Marley Coffee, 20% discount on Spa, 30% discount on Romantic Dinner and 30% discount on Bali Beds.

*Benefits may vary based on availability at each hotel