You can check your membership status of The Fives Circle online by accessing your profile via the module above.

Gold Members get all the benefits that our Silver Members enjoy, plus: 15% Discounts on hotel rates, Resort Upgrade, Roundtrip transfer.

No, the program is not retroactive. Benefits and point accumulation will start from zero beginning September 1, 2024. From that date, you can begin accumulating points to help you advance through the different membership levels.

While the front desk agent at the hotel can't enroll you, you can sign up for The Fives Circle anywhere, any time online on www.thefiveshotels.com

Silver Members get all the benefits that our Bronze Members enjoy, plus: 12% Discounts on hotel rates, Room Upgrade, Wine bottle, Spa Discounts, 2x1 Massage, One way transfer.

No, reservations made through The Fives Circle are valid for only one room per account. If you wish to make more than one reservation, we recommend creating a new user in The Fives Circle for each additional reservation.

To activate additional benefits like spa services, massages, transportation, or upgrades, you need to contact our Contact Center. They will assist you in activating your reservation coupon and managing the activation or booking of these services.

Go to www.thefiveshotels.com/thefivescircle and fill out the form and you will automatically become part of the circle.

This loyalty program is exclusive to The Fives Hotels and cannot be combined with other programs.

To ensure your reservation is valid, it must be made through our website. If you experience any issues during the process, our Contact Center will be available to assist you.