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México

Descubre The Fives Hotels & Residences. Hoteles situados en Rivera Maya.
The Fives Beach Hotel & Residences Playa del Carmen
una bebida roja con una pajita en la playa
The Fives Oceanfront Puerto Morelos Puerto Morelos
una vista aérea de una playa y el océano
The Beachfront by The Fives Hotels Playa del Carmen
un grupo de pájaros volando sobre una playa al atardecer
The Fives Downtown Hotel & Residences Playa del Carmen
Hoteles destacados
The Fives Beach Hotel & Residences
The Fives Oceanfront Puerto Morelos
The Beachfront by The Fives Hotels
The Fives Downtown Hotel & Residences
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The Fives Hotels
Honey Money

Terms and Conditions of the Honey Money Program

The minimum cashback you’ll receive with this program is USD 10 per room night booked. This amount may increase depending on the number of rooms reserved, the applicable rate, and the hotel selected for your celebration.

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FAQS
Frequently Asked Questions – Weddings at The Fives Hotels

  • The Fives Hotels How do I start the Room Contract process?
    • We check availability for the requested dates, room categories, and number of rooms (minimum 3 nights per guest).
    • Once confirmed, you'll receive a Room Block Contract with preferential rates.
    • To activate the block, a deposit (guarantee) is required based on the number of rooms.
    • Once signed and the deposit is received, we’ll send a link to your personalized booking platform so your guests can easily book their rooms.
  • The Fives Hotels How do I ensure my guests have rooms for the wedding?
    Due to high demand, we recommend securing a Room Contract early. This blocks rooms exclusively for your group and guarantees availability. The contract becomes valid with a deposit based on your requested room count.
  • The Fives Hotels Can I get my deposit back?
    Yes. Your deposit will be refunded if:
    • All rooms in the block are booked.
    • All reservations are fully paid 60 days before arrival.

    Note: One night will be deducted per unpaid or unbooked room.

  • The Fives Hotels Can I use the deposit for wedding extras?
    Absolutely. The deposit can be applied to:
    • Your room stay (partially or fully).
    • Wedding extras (decor, cake, entertainment, florals, etc.).
  • The Fives Hotels What are the customer commitments for Room Contract benefits?
    • Minimum of 10 rooms and 3 nights per guest.
    • All bookings and payments must be completed via the personalized booking link.
    • The hotel does not contact guests directly for payments or reservations.
    • Reservations must be fully paid 60 days before arrival.
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