The Fives Downtown Hotel & Residences The perfect retreat for your vacation in AAA hotel

The Fives Downtown Hotel & Residences, a member of Curio Collection by Hilton, a global portfolio of remarkable lifestyle hotels, is your picture-perfect retreat for your AAA Four Diamond Caribbean escapade. With 133 spacious residence-style suites, this hotel reflects the beauty of contemporary Mexican high design and the Mayan Riviera charm. Delight your senses with the majestic view of its rooftop; simply the best of the city. Swim in its incredible infinity pools while enjoying the best mixology.

DISCOVER THE BENEFITS OF BOOKING DIRECTLY WITH US

Direct Booking Benefits

OUR SERVICES

2 Infinity Swimming Pools
3 gourmet restaurants
2 bars
World class spa
24 hour reception
24 hour room service
Breakfast
Rooftop with hot tub
Hydrotherapy circuit

OUR BEST ROOMS

OUR AMENITIES

Benefits of booking directly with us

By booking directly with us, increase the security of your purchase, enjoy incredible exclusive benefits that you will not find anywhere else. Book through our website or contact center and enjoy:

Late check-out*

Early Check-in*

Support 24/7*

Discounts*

Promotions*

Car Rental*

BOOKING NOW

THE FIVES EXPERIENCE

All Senses Inclusive
Free yourself from the burden of reservations with our All Senses Hospitality plan. Just choose which food and activities you're interested in, and we'll handle the rest.
Ambassador Program
Before arriving at The Fives, you will be assigned an ambassador who will take care of you throughout your stay. They will manage your arrival and departure times, preferred activities, and culinary choices so that you can enjoy a vacation tailored just for you.
EPIC Collection
At The Fives we have residences designed with a high sense of exclusivity, luxury, and comfort, to offer you and your companions a superior stay, able to please even the most demanding tastes surrounded by amenities and incredible views.
Culinary experience
Explore the unique blend of local and international cuisine. Savor this delicious fusion experience while enjoying the beauty of the Riviera Maya.
Sense of Joy
Make memories that'll last a lifetime. Get off the beaten track with Sense of Joy, a program with experiences beyond the ordinary. Delight your senses and let paradise inspire you.

FrequentlyAsked Questions

For quick and complete responses to common queries, ensuring a smooth and pleasant experience during your stay.

By booking with us, you can enhance the security of your purchase and access numerous exclusive benefits that you won't find anywhere else.

We have various plan offers for you, ranging from a basic reservation plan to a European plan with breakfast included.

For more information, call:+52 (984) 980 0541.

Yes, at The Fives Downtown Hotel & Residences, we offer various options for you to enjoy a day filled with fun at the beach.

Inquire about the available options by calling:+52 (984) 980 0541.

Yes, we have our own tour and experience agency, where you can explore pyramids, go scuba diving or snorkeling. Find more information on our following links:MarHolidays Caribe and The Fives Dive Center .

Currently, we do not have an all-inclusive plan at The Fives Downtown Hotel & Residences. However, we have a European plan with breakfast included that allows you to explore all the gastronomic options in the region.

Yes, we have parking and valet parking for hotel guests.

The EPIC Collection category includes the following exclusive benefits: Virtual Ambassador Service , Welcome Letter , Welcome cocktail , Premium Bathroom Amenities , Pillow Menu, Premium Mini Bar , Sparkling Wine & Chocolate Strawberries , Aromatherapy , Bathrobes & Slippers , Hydrotherapy access (30 min per day) , 10% wine discount , 10% Discount Signature Tours , 20% Marley Coffee Discount and 20% Spa Discount.

The Fives Downtown Hotel & Residences has an unbeatable and strategic location in the center of Playa del Carmen, just a few steps from 5th Avenue, a couple of blocks from the beach, and amidst numerous nightlife and gastronomic offerings.

The beach is two blocks away from the hotel.

If you book directly with us, we offer transportation service from the airport to the hotel, as well as transportation back to the airport or within Playa del Carmen, Puerto Morelos and other locations. This service has an additional cost to your reservation.

Yes, the Fives Rooftop is open to the general public. Inquire about the various options we have for you.

At The Fives Downtown Hotel & Residences, we offer an international menu crafted with the highest quality food and supervised by our star chef.

No, the hotel's restaurants are open to the general public.

Yes, our hotel is Pet Friendly. You only need to check with us for the restrictions of this service either on our website https://www.thefiveshotels.com/ or by calling: +52 (984) 980 0541.