Riviera Maya Hotel Deals | Up to 50% Off

Frequently Asked Questions

When is Black Friday at The Fives Hotels & Residences?
The regular sale runs Nov 24–30, 2025. Early access for The Fives Circle is Nov 10–23.
What discounts apply?
Up to 40% off stays plus an extra +5% for The Fives Circle members. Hotel + Flight up to 30% off.
What’s the minimum stay?
Between 3 and 5 nights, depending on season and property.
Can I book by phone or WhatsApp?
Yes. Our E-Ambassadors can complete your booking, or you can do it online in minutes.
Can I change dates after booking?
It depends on the plan selected. Review your rate conditions during checkout.
Do the benefits apply to every program?
Benefits and the master offer apply to direct bookings with The Fives Hotels & Residences. Third-party programs may differ.
Which destinations and properties are included?
Playa del Carmen and Puerto Morelos: The Fives Beach Hotel & Residences · The Fives Oceanfront – Puerto Morelos · The Fives Downtown – Curio Collection by Hilton · The Beachfront by The Fives Hotels (Adults-Only, 43 suites).

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The Fives Beach Hotel & Residences

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The Fives Oceanfront Puerto Morelos

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The Beachfront by The Fives Hotels

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The Fives Downtown Hotel & Residences

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Offer conditions

This offer is valid for new bookings made exclusively through the official website www.thefiveshotels.com between May 1 and May 31, 2026.

· Valid for stays from May 1 through October 31, 2026 at participating The Fives Hotels & Residences properties.

· A minimum stay of 4 nights is required at any of the participating properties.

The Fives Month Promotion Includes:
· Up to 50% off selected rates (varies by property and availability).
· Kids stay free at The Fives Beach Hotel & Residences (age and occupancy restrictions apply).
· Airport transfer included at The Fives Oceanfront Puerto Morelos (subject to availability and stay conditions).
· Up to $555 USD Resort Credit at The Fives Downtown Hotel & Residences (terms and usage conditions apply).
· Complimentary hydrotherapy at The Beachfront by The Fives Hotels (subject to availability).

Limitations:
· Benefits apply to direct bookings only.
· Promotion is subject to availability by property, travel dates, and room category.

General Conditions:
· This offer cannot be combined with other promotions, discounts, or promotional codes.
· Rates may vary depending on availability, occupancy, and selected travel dates.
· Benefits may vary depending on property, room category, and booking plan.
· Offer may be modified or withdrawn at any time without prior notice.
· Blackout dates may apply.
· The Fives Hotels & Residences is not responsible for typographical errors or omissions.

All rights reserved The Fives Hotels & Residences ©2026.

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a boy and a girl are laying in a ball pit

a woman in a bathrobe drinking a cup of coffee

a plate of food is on a table in front of a purple wall

two people are playing tennis on a court surrounded by palm trees

a man and a woman are sitting on a mat in a room

a woman in a green dress is walking with her daughter

All Senses Inclusive® – The Fives Signature Experience

We believe your vacation should be more than a checklist — it should be a journey for all your senses. Our All Senses Inclusive® philosophy combines:

All Residence-Style Suites – Spacious, designed for living, and made for sharing.

A La Carte Experiences – Dining across multiple gourmet restaurants, beach clubs, and bars with no limits on flavor.

Joy & Wellness® – Activities, spa rituals, and spaces that restore your body, inspire your mind, and lift your spirit.

Here, every sip, bite, view, and touch is a story you’ll take home with you.

#FeelTheFives

Staying at The Fives Hotels & Residences immerses you in an exclusive collection of hotels that will take you on an unforgettable vacation, revolutionizing your senses.