Q: What is included in The Fives Hotels & Residences summer deal?

The summer deal includes savings of up to 30% at selected hotels, plus benefits that may vary by property, such as transportation, resort credit, a complimentary ferry ticket at The Fives Downtown, complimentary catamaran and snorkeling experiences, hydrotherapy, or other hotel-specific perks.

Q: Which hotels are included in this summer promotion?

The promotion applies to selected The Fives Hotels & Residences properties, including The Fives Oceanfront Puerto Morelos, The Fives Downtown Hotel & Residences, Curio Collection by Hilton, and The Beachfront by The Fives Hotels.

Q: Is The Fives Oceanfront Puerto Morelos ideal for a beachfront getaway?

Yes. The Fives Oceanfront Puerto Morelos is ideal for travelers looking for a beachfront boutique hotel with a relaxed atmosphere, wellness experiences, dining, and a complimentary catamaran and snorkeling tour in one of the most authentic destinations in the Mexican Caribbean.

Q: How do I qualify for the complimentary catamaran and snorkeling experience at The Fives Oceanfront Puerto Morelos?

The benefit applies to stays of 5 nights or more booked in a Two Bedroom Residence or higher category. The promotional catamaran and snorkeling benefits at The Fives Oceanfront Puerto Morelos are subject to availability and the promotion's terms and conditions.

Q: How do I qualify for the complimentary ferry ticket at The Fives Downtown?

The promotion includes 1 complimentary ferry ticket per reservation for stays of 3 nights or more when booking a One Bedroom Residence or higher category at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. The benefit is subject to availability and the promotion's terms and conditions.

Q: What are the benefits of booking direct with The Fives Hotels?

When you book direct, you can access exclusive benefits depending on the hotel and current promotion, such as better booking conditions, transportation, resort credit, a ferry ticket, special amenities, additional discounts, or complimentary experiences subject to availability and official terms.

Q: Is the promotion subject to availability?

Yes. Summer deals, discounts, benefits, and amenities are subject to availability, travel dates, room category, meal plan, selected hotel, and official terms and conditions at the time of booking.

Q: Still have questions or need help finding the best vacation offer?

Call our Contact Center at +1 (800) 592-1246 for personalized assistance from our vacation specialists. We can help you find the best available rate, current promotions, and Riviera Maya hotel options that fit your trip.

Question

Offer conditions

The End of Summer Sale offer is valid for qualifying reservations booked directly through the official website www.thefiveshotels.com through August 31, 2026.

Valid for stays completed by October 31, 2026 at The Fives Oceanfront Puerto Morelos, The Fives Downtown Hotel & Residences, Curio Collection by Hilton, and The Beachfront by The Fives Hotels.

Minimum stay requirements:
· A minimum stay of 5 nights is required at The Fives Oceanfront Puerto Morelos.
· A minimum stay of 3 nights is required at The Fives Downtown Hotel & Residences, Curio Collection by Hilton.
· A minimum stay of 4 nights is required at The Beachfront by The Fives Hotels.

Advertised “from” rates represent the lowest available starting rate and are subject to availability at the time of booking.

Promotion benefits:
· Up to 30% off selected rates at The Fives Oceanfront Puerto Morelos.
· Up to 20% off selected rates at The Fives Downtown Hotel & Residences, Curio Collection by Hilton.
· Up to 10% off selected rates at The Beachfront by The Fives Hotels.

Benefits at The Fives Oceanfront Puerto Morelos:
· The offer applies to reservations booked under the European Plan (EP) or All Senses Inclusive® (ASI) plan.
· Includes up to 2 complimentary tickets per paid reservation for the Luxury Sailing Puerto Morelos catamaran tour, with a minimum stay of 5 nights.
· The catamaran tour benefit applies exclusively to participating accommodation categories starting with the Two Bedroom Residence category and higher categories.
· The catamaran tour benefit does not apply to accommodation categories below Two Bedroom Residence.
· The catamaran tour is available on Tuesdays, Thursdays, and Saturdays, subject to availability and operating schedules.
· Up to 1 complimentary admissions per paid reservation for the resort’s snorkeling tour.
· Each participating guest is responsible for a mandatory US$20 marine park fee, payable directly at the marina.

Benefits at The Fives Downtown Hotel & Residences, Curio Collection by Hilton:
· The offer applies to reservations booked under the European Plan.
· Includes 1 complimentary one-way ferry ticket per paid reservation to visit the island of Cozumel, with a minimum stay of 3 nights.
· The ferry benefit applies exclusively to participating accommodation categories starting with the One Bedroom Residence category and higher categories.
· The ferry benefit does not apply to accommodation categories below One Bedroom Residence.
· Ferry service is operated by Xcaret Xailing and departs from the Fifth Avenue ferry terminal in Playa del Carmen.
· The benefit covers the outbound ferry trip to Cozumel only.
· Return ferry transportation, transfers to or from the ferry terminal, meals, and any additional services are not included.

Benefits at The Beachfront by The Fives Hotels:
· Available with a minimum stay of 4 nights.
· Includes complimentary round-trip transportation, subject to availability and applicable stay conditions.
· Includes a complimentary hydromassage experience, subject to availability, operating hours, and applicable service conditions.

Benefit redemption:
· Benefits applicable to each hotel must be requested with the hotel or resort team upon arrival.
· Benefits at The Fives Oceanfront Puerto Morelos and The Fives Downtown Hotel & Residences, Curio Collection by Hilton may be scheduled or redeemed beginning on the third day of the stay.
· All benefits are subject to availability, operating schedules, and, when applicable, weather conditions.

Limited to:
· Benefits are valid only for qualifying reservations booked directly through the official The Fives Hotels & Residences website.
· Benefits apply only according to the participating hotel, rate plan, accommodation category, and minimum stay requirements specified in this promotion.
· Benefits have no cash value, are non-transferable, and may not be redeemed or exchanged for cash.
· Availability of tours, schedules, services, transportation, and experiences must be confirmed directly with the applicable hotel.

General conditions:
· This offer cannot be combined with other promotions, discounts, benefits, or additional promotional codes unless otherwise expressly stated.
· Rates may vary based on availability, occupancy, selected travel dates, accommodation category, and rate plan.
· If any tour or ferry service cannot operate due to weather or other circumstances beyond the applicable hotel’s reasonable control, no refund, reimbursement, credit, or cash compensation will be provided.
· Blackout dates or restricted travel dates may apply.
· The promotion, rates, benefits, schedules, availability, terms, and conditions are subject to change, modification, suspension, or withdrawal without prior notice.
· Additional restrictions may apply.

All rights reserved The Fives Hotels & Residences ©2026.