SMS Messaging Program – The Fives Hotels & Residences
The Fives Hotels & Residences offers a mobile messaging program to share relevant information about reservations, confirmations, operational communications, promotions, exclusive benefits, and guest assistance. Messages are sent only to users who have provided prior, verifiable consent (opt-in).
Message types
- Reservation and confirmation information
- Operational communications and guest support
- Promotions and exclusive benefits (with consent)
Message frequency
Message frequency may vary based on user interaction, but will generally include recurring messages related to services, reservations, or informational communications.
Fees and charges
Message and data rates may apply based on your mobile carrier plan.
Customer care
For questions, assistance, or support related to this program, please contact:
+52 984 980 0541
Opt-out
To stop receiving messages, reply STOP at any time.
For help, reply HELP.
Privacy Policy
View our Privacy Policy here:
https://www.thefiveshotels.com/
Data handling and sharing
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. We may share this information with service subcontractors for support services, such as customer care. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carrier disclaimer
Carriers are not liable for delayed or undelivered messages.
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