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a white logo for the fives hotels and residences
an aerial view of a beach resort with swimming pools and umbrellas

The Fives Beach Hotel - Á la Carte All Inclusive

Playa del Carmen
a large building with a lot of windows sits on a beach

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Puerto Morelos
a glass of red liquid with a straw on the beach

The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only

Playa del Carmen
an aerial view of a sandy island in the middle of the ocean

The Fives Downtown Hotel - Curio Collection by Hilton

Playa del Carmen
Hotel

México

The Fives Beach Hotel & Residences Playa del Carmen The Fives Oceanfront Puerto Morelos Puerto Morelos The Beachfront by The Fives Hotels Playa del Carmen The Fives Downtown Hotel & Residences Playa del Carmen
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Step 1 of 3 — Select Hotel and Destination
Step 2 of 3 — Choose the dates
Step 3 of 3 — Select the occupation and apply promotions

Plan your flight with The Fives

Home / Hotel + Flight
Now you can organize your flight and hotel conveniently and securely, all from one place. Enjoy flexibility, great prices, and a perfect destination for relaxation.

Do you have any questions before confirming your package?

In this section, we answer the most frequently asked questions about your reservation: what your package includes, how to make changes, or how to add additional services.

We want the entire process to be smooth and seamless, from booking to your return.

If you have any other questions, don't worry, we're available to help whenever you need us.

  • What does the flight + hotel package include?
    Includes round-trip flights from your home city to your chosen destination, as well as accommodations in one of our hotels.
  • Can I customize my package?
    No. The packages are pre-designed and do not allow changes to dates, flights, or hotels.
  • What happens if I need to cancel or modify my reservation?
    A nonrefundable deposit is required upon booking. Additional fees may apply depending on hotel policy.
  • Can I pay in installments?
    Yes. When booking, you only pay a deposit. The remainder is paid directly to the hotel upon check-in.
  • How will I receive confirmation?
    We'll send you confirmation by email. In some cases, you'll receive a second email with information from the airline.
  • What documents do I need to travel?
    It will depend on the destination and your nationality. Usually, an ID, passport, or visa is required. Check the requirements before traveling.
  • What happens if my flight is delayed or canceled?
    You'll have a support contact in your booking confirmation to handle any issues.
  • Can I add extras such as transfers or excursions?
    Yes. You can add the available additional services during the booking process.
  • Can I book for several people?
    Yes, you can book for multiple people in a single transaction (up to 9 passengers per transaction on flights).
  • What do I do if I don't receive confirmation or there's an error?
    Contact our customer service team. We'll help you resolve any issues or questions.