Stay Smart, Travel Safe: How to Avoid Vacation Scams This Season

In today’s digital world, planning a vacation is easier than ever—but it also opens the door to potential fraud. At The Fives Hotels & Residences , your safety and peace of mind come first. That’s why we’re raising awareness about rising travel scams and sharing how you can avoid falling victim—while still enjoying the trip of your dreams.

According to TravelPulse , vacation scams have spiked dramatically in recent months. In the U.S. alone, Americans have lost over $88 million USD in 2024 due to fraudulent vacation deals and fake travel websites.

Here’s what you need to know—and do:

1. Always book through official channels.
Scammers often impersonate brands through fake emails, websites, or unauthorized phone numbers. Always verify that you’re booking through:
· Official websites: www.thefiveshotels.com
· Official email addresses ending in: @thefiveshotels.com / @thefives.com.mx · Official phone numbers:

- USA & CAN: 1 (800) 592-1246

- MEX & REST OF WORLD: +52 (984) 980-0541

2. Don’t trust suspicious messages.
If you receive an unexpected email, message, or call requesting payment or sensitive information, do not respond or click links. Contact us directly.

3. Protect your information.
Use secure networks, never share personal data with third parties, and double-check your booking details with our team.

Meet Your E-Ambassadors: Travel Made Personal—and Protected

When you book directly with The Fives, you're not just confirming a stay—you’re partnering with a dedicated E-Ambassador: your personal concierge and booking expert who supports you from the moment you plan to the moment you check out.

Your E-Ambassador ensures:
· 100% verified and protected reservations
· Personal attention and customization
· Full clarity of charges and inclusions

Contact us now and book with complete confidence:

· USA & Canada: +1 (800) 592-1246
· Mexico & Rest of World: +52 (984) 980-0541

Start your All Senses Inclusive® experience the right way—with us.